Privacy Policy

FinishStrong Nation

Effective Date: October 3, 2025

1. Introduction

Welcome to FinishStrong Nation ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in connection with our business of helping entrepreneurs, leaders, creatives, and change agents to dream big, think deep, act boldly, and FinishStrong.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

Name, email address, phone number, and mailing address
Demographic information (age, gender, occupation, industry)
Professional background and career goals
Personal development objectives and challenges
Payment and billing information
Communication preferences
Content of messages, inquiries, and feedback you send us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and device identifiers
Browser type and operating system
Pages visited and time spent on our site
Referring website information
Cookies and similar tracking technologies

2.3 Sensitive Information

Given the nature of our coaching and development services, we may collect sensitive personal information including:

Information about personal setbacks or challenges
Recovery-related information (where relevant to our services)
Mental health and wellness information
Financial circumstances (as they relate to business coaching)

We handle all sensitive information with the utmost care and confidentiality.

3. How We Use Your Information

We use your information for the following purposes:

Providing coaching, consulting, and leadership development services
Personalizing and improving our services to meet your specific needs
Communicating with you about our services, programs, and offerings
Processing payments and managing billing
Sending newsletters, updates, and marketing materials (with your consent)
Analyzing and improving our website and services
Complying with legal obligations
Protecting our rights and preventing fraud

4. Legal Basis for Processing (GDPR Compliance)

We process your personal information based on:

Consent: When you have given clear consent for specific purposes
Contract: When processing is necessary for providing our services
Legitimate Interest: For business operations, marketing, and service improvement
Legal Obligation: When required by law

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

Website hosting and maintenance
Payment processing
Email marketing and communications
Analytics and reporting
Customer support

5.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of others.

5.4 With Your Consent

We may share information for other purposes with your explicit consent.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Secure data transmission protocols
Access controls and authentication
Regular security assessments
Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

Client records: 7 years after service completion
Marketing communications: Until you unsubscribe
Website analytics: 26 months
Payment information: As required by law and payment processors

8. Your Rights and Choices

Depending on your location, you may have the following rights:

8.1 Access and Portability

Request access to your personal information
Receive a copy of your data in a portable format

8.2 Correction and Updates

Correct inaccurate or incomplete information
Update your contact preferences

8.3 Deletion

Request deletion of your personal information (subject to legal requirements)

8.4 Marketing Communications

Opt-out of marketing emails at any time
Unsubscribe from newsletters and promotional materials

8.5 Cookies and Tracking

Manage cookie preferences through your browser settings
Opt-out of certain analytics tracking

To exercise these rights, contact us at [email protected].

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences and settings
Analyze website traffic and usage patterns
Provide personalized content and advertisements
Improve our services and user experience

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.

12. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place for international transfers.

13. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising privacy rights

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

Posting the updated policy on our website
Sending an email notification (if you have provided an email address)
Other appropriate means as required by law

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: